Safety tips for buyers

Buying a caravan or motorhome can be an exciting yet overwhelming experience. To ensure that you make your decision safely, we’ve put together a few simple steps which you can follow to protect yourself online and in person through each stage of the car buying process. 

 

Step 1: Searching for caravan's

  • Keep an eye out for significantly undervalued caravan's – if the deal seems too good to be true, it probably is. 
  • If you see an ad that does not look quite right whether the photos don’t match the description or the details of the vehicle seem to be a bit suspicious, you can report it to our team for investigation. 

 

Step 2: Contacting the seller 

  • Use the caravancampingsales member messaging function to keep all your communication in the one place. This system will not pass on your phone number or email address. 
  • Prepare some questions about the caravan to ask the seller to help verify that they are genuine and that the caravan is as described
  • Do not provide the seller with your personal identification details like a copy of your license or banking information prior to seeing the vehicle in person. 

 

Step 3: Inspecting the caravan

  • Arrange to meet at a neutral location like a police station car park or service station forecourt and try to take someone with you. 
  • Before you test drive the caravan, make sure the seller’s insurance covers you for test drives. 
  • Be wary of sellers asking for a deposit at this stage. If you do choose to put a deposit down, make sure you get a receipt stamped with the date and time. 

 

Step 4: Making an offer 

  • Before making an offer, make sure you know your limits when negotiating. What are you willing to pay? 
  • Do your research and know the value of the caravan before making a deal. 
  • Find out the legal status of the caravan before making an offer. Purchasing a PPSR report  will give you peace-of-mind as you can quickly determine if the car has ever been recorded as stolen, written off, has any finance owing on it.
  • Check that the seller has the appropriate roadworthy certification for the vehicle (if applicable in your state or territory). 

 

Step 5: Paying the seller 

  • Use a method of payment that provides you with proof of purchase like a receipt or email confirmation directly from the provider. 
  • Ask for a signed receipt with the date and time to confirm payment. 
  • Never send cash in the mail. 
  • Check our security updates regularly for important information. 

 

Step 6: Get the caravan insured 

  • Make sure you have your new caravan insured from when you pick it up so you are covered for the drive home. 

 

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Related articles: 

I’ve purchased the motorhome, now what?

What do I do if a seller seems suspicious? 

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